Norma Castillo
Norma Castillo is a patient coordinator on Dr. Isabel Balza's team. She is a familiar point of contact through surgery and recovery — answering questions, coordinating follow-ups, and making sure nothing about your care falls through the cracks.
One dedicated team,
with you for every step
Norma's role on Dr. Balza's team, and what she does for you before, during, and after surgery.
Recovery is when questions come up most, and Norma is there to answer them. She coordinates with Dr. Balza and the surgical team on follow-up visits, keeps track of each patient's recovery milestones, and makes sure you always know who to reach and what comes next.
The people Norma works beside
Dr. Balza doesn't rotate staff between cases — the same surgeon, anesthesiologist, assistants, and coordinators look after you from first message to final follow-up.
